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Intec Completes Singl.eView Acquisition
– Leading OSS provider enters retail billing solution market,
increases staff to over 1300 –
Atlanta/London, August 31, 2004 – Intec Telecom Systems
PLC announced that it has successfully completed the $74.5
million acquisition of the 'Singl.eView' retail billing software
division from ADC Telecommunications, Inc. The award-winning
Singl.eView product line, widely regarded to be one of the top
retail billing solutions available, is in use at over 70 Tier 1
and Tier 2 carriers in 17 countries, including Deutsche Telekom,
Virgin Mobile, Hutchison 3G, Optus, and Reliance. The deal
approximately doubles Intec’s staff team, adding over 630 new
employees worldwide, and creating a large services team of over
680 professionals.
Intec CEO Kevin Adams, added, “We believe this transaction makes
Intec the leading OSS products company in the world with over
450 customers and 600 installations, including 60% of the
world’s top 100 carriers. With nearly 1000 people developing and
implementing our products we have an outstanding depth of
capability to offer to customers.”
The acquisition of Singl.eView has been welcomed by customers
and business partners alike. According to John Bickmore,
Director of Billing Services, SingTel Optus, which uses both
Singl.eView and Intec’s InterconnecT and Inter-mediatE products,
“Intec has a big presence in Asia and we are therefore very
pleased to see Singl.eView, one of our most important
applications, having such strong local support from a global
company.”
“Singl.eView, running on HP-UX servers, provides our customers a
reliable platform for demanding, high-volume carrier billing
projects and has the flexibility to meet the performance and
availability needs demanded by next-generation wireless services
deployments,” adds Ron Eller, Vice President and General
Manager, TSG Enterprise Solution Alliances, Hewlett-Packard.
“HP has well established relationships with both Intec and the
ADC Singl.eView teams, with several joint customers in every
major region globally,” continues Eller. “With the acquisition
of Singl.eView by Intec, we look forward to continued success in
our partnership by providing innovative solutions, helping our
customers to meet the evolving needs of their enterprise.”
About Singl.eView Dynamic Transaction Management
Singl.eView is an award-winning product that extends the
traditional billing model to support rating and billing for any
type of billing event, regardless of class of service, customer
type, product or payment method. The Singl.eView product suite
is comprised of six solution components:
Rating and Transaction Engine - The Singl.eView Rating
and Transaction Engine is an open, rules-driven, dynamic
transaction processing system. It generates charges by
processing events from multiple sources, including network
devices, mediation systems and service delivery platforms.
Convergent Billing - The Singl.eView Convergent Billing
module supports billing, invoicing and accounts receivable
processing. Through the use of a customer account model,
Singl.eView Convergent Billing offers billing and invoicing
capabilities for a broad range of customer types, from the most
basic residential customer to large and complex corporate
hierarchies, as well as for a broad and extensible range of
services. Singl.eView Convergent Billing’s expression-based
charging engine supports a variety of charging algorithms,
including but not limited to usage-based charging, service
bundle charging, multiple discounting algorithms and taxation
and other regulatory charges.
Commerce Engine - The Singl.eView Commerce Engine is a
real-time charging and balance management solution. Optimised
for support of prepaid and premium interactive services,
Commerce Engine enables real-time service authorization, advice
of charge and concurrent account usage for multiple devices.
Commerce Engine provides the flexibility that allows customers
to be offered the same level of services regardless of the
method of payment.
Process Engine - The Singl.eView Process Engine is a
rules-driven work flow and contact management system that is
designed to support customer care and operations business
processes. Through the use of a configurable GUI and scripting
functions, Singl.eView Process Engine is designed to improve
customer loyalty by ensuring timely and consistent responses to
customer issues.
Lifecycle Management Suite - Singl.eView Lifecycle
Management Suite is an enterprise catalogue for managing the
product and service life-cycle. Through the use of open
standards, LMS extends across internal and external systems to
manage the launch of new product offerings, reducing both time
and cost to market.
Market Solutions - The capabilities of the modules
described above can be deployed in a timely and cost-effective
manner through the application of pre-configured solutions
targeted at specific business areas or industry models.
Available solutions address a number of functional areas,
including wireless services, IP/data services, customer
management capabilities, payment assurance processes and
financial assurance support.
Technology overview
The Singl.eView product suite has a scalable three-tier
architecture that delivers the cost and quality benefits of
commercial off-the-shelf software:
Modularity - The Rating and Transaction Engine is the
core of all Singl.eView deployments. All other Singl.eView
modules are optional and can be deployed as part of an initial
installation or with a subsequent upgrade.
Flexibility - Singl.eView functionality may be customized
and extended as part of a customer’s implementation through the
use of configured expressions, rather than coding. This approach
allows customers to adapt the system to their business as it
grows and changes. By maintaining backward-compatibility of the
core modules, Singl.eView customers are able to take advantage
of new features through timely upgrades.
Openness - Singl.eView includes an interoperability
package that supports open access to application functionality
through industry standard interface mechanisms, including EAI
tools.
Internationalization - Singl.eView supports localization
of language, currencies, number formats, calendars and
regulatory and taxation rules. With the exception of Process
Engine, Singl.eView modules support double byte languages, with
Unicode support to be delivered in the version 6.00 release in
late 2004. Singl.eView has been deployed in non-English
languages, including German and Thai.
Scalability - Singl.eView has proven scalability, as
evidenced by the production systems at customer installations
with subscriber numbers ranging from thousands to more than ten
million.
About Intec Telecom Systems
Intec Telecom Systems is the world’s leading Operations Support
Systems (“OSS”) product vendor for fixed, mobile and
next-generation networks (i.e. WLAN, 3G and IP), with more than
570 installations of its products worldwide in over 400
customers. Founded in 1997, Intec was listed on the London Stock
Exchange (Code: ITL.L) in June 2000. In 2003 Intec reported
revenues of £50.7 million, with adjusted net earnings after tax
of £4.1 million.
Intec’s product portfolio includes:
- Singl.eView™ - dynamic transaction management/retail billing
- Inter-mediatE™ -
billing telecom mediation
solution
- InterconnecT Billing -
inter-carrier
billing including US CABS and
ITU-based settlement
- Inter-activatE™ - flow-through provisioning and
service activation
- Intec CPM™ - end-to-end content partner management
- Intec DCP™ (Dynamic Charging Platform) – a real-time
pre/post-paid charging interface between the network and the
back office
Intec’s
telecom billing software customer base includes, among others, BellSouth,
BellSouth Peru, Brazil Telecom, Cable & Wireless, Cesky Telecom
(Czech Republic), China Unicom, COLT Telecommunications, EBT
(Taiwan), Eircom (Ireland), Energis, France Telecom, Hutchison
3G, Maxis (Malaysia), Nitel (Nigeria), Reliance (India), Singtel
Optus (Australia), O2 Ireland, Orange, Telecom Argentina,
Telecom Egypt, Telecom Italia, Tiscali, TPSA (Poland), Swisscom,
T-Mobile International, Telia (Sweden), Telefonica, Telkom South
Africa, Telstra, US Cellular, Westel (Hungary), Vodafone,
VimpelCom (Russia), Vivo (Brasil) and Verizon. For more
information, see the Intec website at
www.intecbilling.com.
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